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What Great Service Leaders Know and Do
作者
James L. Heskett / W. Earl Sasser Jr. / Leonard A. Schlesinger
出版Berrett-Koehler Publishers, 2015-09
ISBN
9781626565852 / 1626565856
主題
Business & Economics
The Ownership Quotient
作者
James L. Heskett / W. Earl Sasser / Joe Wheeler
出版Harvard Business Press, 2008-12-09
ISBN
9781422140291 / 1422140296
主題
Business & Economics
Marketing Analytics
作者
Rajkumar Venkatesan / Paul W. Farris / Ronald T. Wilcox
出版University of Virginia Press, 2021-01-13
ISBN
9780813945163 / 081394516X
主題
Business & Economics
The Project Management Scorecard
作者
Jack J. Phillips / Timothy W. Bothell / G. Lynne Snead
出版Routledge, 2012-08-06
ISBN
9781136013614 / 113601361X
主題
Business & Economics
Service Profit Chain
作者
W. Earl Sasser / Leonard A. Schlesinger / James L. Heskett
出版Simon and Schuster, 1997-04-10
ISBN
9781439108307 / 1439108307
主題
Business & Economics
Intrinsic Motivation at Work
作者
Kenneth W. Thomas
出版Berrett-Koehler Publishers, 2009-04-06
ISBN
9781576755679 / 1576755673
主題
Business & Economics
Business Marketing Management
作者
Michael D. Hutt / Thomas W. Speh
出版South Western Educational Publishing, 1998
ISBN
0030206332 / 9780030206337
主題
Business & Economics
Service Breakthroughs
作者
James L. Heskett / W. Earl Sasser / Christopher W. L. Hart
出版1990
ISBN
UCSD:31822027658517
主題
Business & Economics
The Service Management Course
作者
W. Earl Sasser / Christopher W. L. Hart / James L. Heskett
出版1991
ISBN
UOM:49015001284869
主題
Business & Economics
Service Operations Management
作者
Roger W. Schmenner
出版Macmillan College, 1995
ISBN
002406811X / 9780024068118
主題
Business & Economics
Customer Service in Insurance
作者
Kenneth Huggins / Caroline W. Sundberg
出版1997-06-02
ISBN
1579740022 / 9781579740023
主題
Business & Economics
Production/operations Management
作者
Roger W. Schmenner
出版Macmillan College, 1993
ISBN
0024068713 / 9780024068712
主題
Business & Economics
The Value Profit Chain
作者
James L. Heskett / W. Earl Sasser / Leonard A. Schlesinger
出版Simon and Schuster, 2010-05-11
ISBN
9781439136126 / 1439136122
主題
Business & Economics
Consumer Behavior
作者
Roger D. Blackwell / Paul W. Miniard / James F. Engel
出版South Western Educational Publishing, 2001
ISBN
PSU:000047407275
主題
Business & Economics
Marketing Management
作者
Harper W. Boyd / Orville C. Walker / Jean-Claude Larréché
出版Irwin Professional Publishing, 1995
ISBN
UCSD:31822018882357
主題
Business & Economics
Life and Health Insurance Marketing
作者
Sharon B. Allen / Dennis W. Goodwin / Jennifer W. Herrod
出版1998
ISBN
1579740081 / 9781579740085
主題
Business & Economics
Customer Retention
作者
Michael W. Lowenstein
出版1995
ISBN
UOM:49015002454339
主題
Business & Economics
Mastering Patient Flow
作者
Elizabeth W. Woodcock
出版2000
ISBN
UOM:39015053164136
主題
Medical
Marketing Management
作者
Joseph P.. Guiltinan / Gordon W.. Paul
出版1994
ISBN
UOM:39015033084099
主題
Marketing
Strategic Marketing Management
作者
Carol H. Anderson / Julian W. Vincze
出版2000
ISBN
PSU:000043690916
主題
Business & Economics
Operations Management
作者
Mark Hanna / W. Rocky Newman
出版2003
ISBN
013066345X / 9780130663450
主題
Business & Economics
Supervision
作者
W. Richard Plunkett
出版Allyn & Bacon, 1987-11
ISBN
0205115624 / 9780205115624
主題
Business & Economics
The Banking Revolution
作者
Thomas W. Harvey
出版Irwin Professional Publishing, 1996
ISBN
UOM:35128001958568
主題
Business & Economics
Integrated Operations Management
作者
Mark Hanna / W. Rocky Newman
出版Thomson South-Western, 2007
ISBN
IND:30000109823694
主題
Business & Economics
Cost Management
作者
Edward Blocher / Kung H. Chen / W. Thomas Lin
出版Irwin Professional Publishing, 1999
ISBN
UOM:49015002580349
主題
Business & Economics
Labor Relations
作者
John W. Budd
出版McGraw-Hill/Irwin, 2005
ISBN
0072842210 / 9780072842210
主題
Business & Economics
The Supervisory Challenge
作者
Jane W. Gibson
出版Merrill Publishing Company, 1990
ISBN
PSU:000044710149
主題
Business & Economics
Critical Issues in Business Conduct
作者
Walter W. Manley / William A. Shrode
出版Praeger, 1990-07-24
ISBN
UCSC:32106009926798
主題
Business & Economics
The Chain-restaurant Industry
作者
D. Daryl Wyckoff / W. Earl Sasser
出版1978
ISBN
MINN:31951000984869M
主題
Chain restaurants
Cases in Operations Management
作者
W. Earl Sasser
出版McGraw-Hill/Irwin, 1982
ISBN
0256029032 / 9780256029031
主題
Business & Economics