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IT Service Management from Hell based on Not ITIL
作者
itSMF International
出版Van Haren, 2007-01-01
ISBN
9789401801294 / 9401801290
主題
Education
Implementing ISO/IEC 20000 Certification: The Road...
作者
itSMF International
出版Van Haren, 2008-03-03
ISBN
9789401801348 / 9401801347
主題
Architecture
IT Service Procurement based on ISPL
作者
itSMF International
出版Van Haren, 2005-09-01
ISBN
9789087538309 / 9087538308
主題
Architecture
IT Service Management from Hell
作者
Paul Wilkinson / Brian Johnson
出版Van Haren, 2004-01-10
ISBN
9789087538392 / 9087538391
主題
Architecture
Service Agreements - A Management Guide
作者
itSMF International
出版Van Haren, 2006-09-09
ISBN
9789401801300 / 9401801304
主題
Architecture
Service offerings and agreements ITIL V3 intermedi...
作者
Alison Cartlidge / Stationery Office / itSMF UK / Janaki Chakravarthy
出版The Stationery Office, 2010-11-08
ISBN
0113312709 / 9780113312702
主題
Business & Economics
Planning, protection and optimization ITIL V3 inte...
作者
George Kinnear / Stationery Office / Tricia Lewin / itSMF UK / John A. Sowerby
出版The Stationery Office, 2010-11-08
ISBN
0113312725 / 9780113312726
主題
Business & Economics
Foundations of IT Service Management Based on ITIL...
作者
itSMF International
出版Van Haren, 2008-07-15
ISBN
9789087538279 / 9087538278
主題
Architecture
Implementing ISO/IEC 20000 Certification: The Road...
作者
itSMF International
出版Van Haren, 2008-03-03
ISBN
9789401801348 / 9401801347
主題
Architecture
Service Agreements - A Management Guide
作者
itSMF International
出版Van Haren, 2006-09-09
ISBN
9789401801300 / 9401801304
主題
Architecture
IT Service Management from Hell
作者
Paul Wilkinson / Brian Johnson
出版Van Haren, 2004-01-10
ISBN
9789087538392 / 9087538391
主題
Architecture
IT Service Procurement based on ISPL
作者
itSMF International
出版Van Haren, 2005-09-01
ISBN
9789087538309 / 9087538308
主題
Architecture
Planning and Achieving ISO/IEC 20000 Certification
作者
Stuart Rance / itSMF - the IT Service Management Forum
出版itSMF, 2007-03
ISBN
0955124514 / 9780955124518
主題
Computer service industry
Frameworks voor IT-management
作者
itSMF International
出版Van Haren, 2007-10-26
ISBN
9789087531768 / 9087531761
主題
Architecture