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Manager's Lifetime Guide to the Language of Power
註釋Whether you need to send a tough memo or letter ... manage a difficult worker ... gain support for your ideas ... make a crucial presentation ... or use office politics to your advantage, the Lifetime Guide gives you ready-to-use communication tools and techniques, including scores of model memos and business letters covering sensitive issues, day-to-day operations, work performance issues, and more; hundreds of sure-fire speech openers and closings, plus entire speeches you can use as is to lead, inspire and motivate; helpful tips for dealing with difficult bosses, subordinates, and colleagues.