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Communicating Professionally, Third Edition
Catherine Sheldrick RossKirsti Nilsen
其他書名
A How-To-Do-It Manual for Librarians
出版American Library Association, 2013-07-17
主題Language Arts & Disciplines / GeneralLanguage Arts & Disciplines / Communication StudiesLanguage Arts & Disciplines / Library & Information Science / GeneralLanguage Arts & Disciplines / Library & Information Science / Collection Development
ISBN15557090879781555709082
URLhttp://books.google.com.hk/books?id=-L6gAwAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time," the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers
  • Fundamental skills such as listening, speaking, and writing
  • Reading others’ nonverbal behavior
  • How to integrate skills, with tips for practicing
  • Sense-making, a theory of information as communication
  • Common interactions like speaking one-on-one, working in groups, and giving presentations
  • Training others in communication skills, including a special section on technology-based training