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Seamless Government
Russell Matthew Linden
其他書名
A Practical Guide to Re-Engineering in the Public Sector
出版Wiley, 1994-09-05
主題Business & Economics / GeneralPolitical Science / Public Affairs & Administration
ISBN078790015X9780787900151
URLhttp://books.google.com.hk/books?id=-UCHAAAAMAAJ&hl=&source=gbs_api
註釋Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.