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Customer Service Best Practices
Ron Zemke
其他書名
Case Studies and Strategies
出版Human Resource Development, 1998
主題Business & Economics / Customer RelationsBusiness & Economics / Human Resources & Personnel Management
ISBN08742544349780874254433
URLhttp://books.google.com.hk/books?id=-ou2gUjGxtYC&hl=&source=gbs_api
EBookSAMPLE