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Communication Apprehension

其他書名	The Quiet Student in Your Classroom
出版	ERIC Clearinghouse on Reading and Communication Skills, 1987
URL	http://books.google.com.hk/books?id=-x8c0AEACAAJ&hl=&source=gbs_api

註釋Noting that communication apprehension (CA) is a pattern of anxiety that can profoundly affect oral communication, social skills, and self-esteem, this digest examines some causes and consequences of CA and ways in which it can be diminished. Following an introduction, the digest defines CA and some of its characteristics. Next, the digest looks at the causes of CA, which include low social self-esteem and ethnic/cultural divergence in communication norms, and then briefly discusses the emotional, educational, and social consequences of CA. Finally, the digest proposes ways that CA can be prevented or reduced, including a supportive classroom environment and a developmental sequence of oral activities, and teacher training in understanding the communication behaviors of students with CA. Twelve references are included. (HTH).