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Google圖書搜尋
Work from Home Arrangements and Organizational Performance in Italian SMEs
Laura Abrardi
Elena Grinza
Flavio Porta
Alessandro Manello
其他書名
Evidence from the COVID-19 Pandemic
出版
Université libre de Bruxelles - Solvay Brussels School of Economics and Management, Centre Emile Bernheim de recherche interdisciplinaire en gestion
, 2022
URL
http://books.google.com.hk/books?id=-zdbzwEACAAJ&hl=&source=gbs_api
註釋
We use survey data on Italian small- and medium-sized enterprises collected during the COVID-19 pandemic to explore the relationship between the adoption of work from home (WFH) practices and organizational performance. In so doing, we investigate the possible underlying mechanisms, including measures of labor productivity and workers' concentration and motivation, the level of absenteeism, the organization of work through management by objectives (MBO), and the presence of coordination and communication costs. We obtain several results. First, we find a significantly enhanced capability of firms that adopted WFH during the pandemic to sustain the overall organizational performance, particularly when such work practice is used intensively. Second, increased labor productivity and workers' concentration and motivation, decreased absenteeism, and a substantial rise in the adoption of MBO seem to be the main drivers behind the detected benefits related to WFH. Third, when WFH is used at medium levels of intensity, it is associated with augmented coordination and communication costs, which nonetheless do not appear to overcome the benefits associated with WFH.
