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Optimizing the Defense Language Institute English Language Center
註釋The Defense Language Institute English Language Center (DLIELC) trains foreign nationals in English prior to their attending U.S. military education and training courses and plays a critical role in building partnerships. RAND was asked to evaluate demand, supply, pricing models, and other options to optimize DLIELC’s output. The researchers examined DLIELC student data; interviewed DLIELC officials; and reviewed pertinent regulations, directives, instructions, and policy documents. They also conducted a comparative analysis of 12 similar organizations that had a security cooperation focus. They make recommendations in eight critical management areas: policy, business model/requirements, financial risk, technology, identity, assessment, manpower, and organization and advocacy. They then present an implementation plan that can integrate all the recommendations in a way that informs the leadership of Headquarters Air Education and Training Command and the DLIELC management of the implications of change throughout the organization.