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Understanding how Organisations Ensure that Their Decision Making is Fair

出版	RAND, 2017
URL	http://books.google.com.hk/books?id=15t-tgEACAAJ&hl=&source=gbs_api

註釋Decision making is a core activity for professional regulators. However, high-impact regulatory decisions are often made in an uncertain environment affected by resource constraints, individual biases and time pressures. Regulators can draw on a range of tools and techniques to strengthen organisational decision making processes to address these challenges. RAND Europe was commissioned by the General Medical Council (GMC) to conduct a study examining the tools, practices and processes used by organisations to support fair decision making. Based on a literature review and research interviews, this study aimed to help the GMC draw lessons for its decision making activities from methods used elsewhere. This study draws on research insights and an exploration of the decision making practices of three comparator sectors in the United Kingdom (UK): healthcare regulation, legal regulation, and defence and security. Specifically, the report examines the decision making tools used by the Nursing and Midwifery Council (NMC) (healthcare), the Solicitors Regulation Authority (SRA) (legal), and various organisations within the defence and security sector. The study provides an analysis of challenges facing decision makers and highlights a number of tools, processes and methods available to address these issues. A core finding is that the GMC is already employing most of the tools and techniques identified in the analysis, but that additional methods can further strengthen its decision making practices. This study will have relevance for GMC directors, policy staff and operations staff, as well as for researchers and practitioners working within the field of organisational decision making.