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The Three Books of Business

其他書名	An Insightful and Concise Guide to Improve the Customer Service Representative, Sales Professional, and Manager Within You!
出版	CreateSpace Independent Publishing Platform, 2010-02-19
主題	Business & Economics / Customer RelationsBusiness & Economics / ManagementBusiness & Economics / Sales & Selling / General
ISBN	14499118549781449911850
URL	http://books.google.com.hk/books?id=1Kl1RAAACAAJ&hl=&source=gbs_api

註釋The Three Books of Business Goals are to increase productivity by way of improving call quality, increasing sales, and elevating management effectiveness. It strives to bring a people-oriented and service approach to the business world. Finally, it wants to increase a self appreciation to what you do. Roger is an award winning professional with a proven track record. This book is also recommended to anyone dealing with people in their daily duties.