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Emotional Intelligence
註釋In today's demanding business world, it takes more than brains and hard work to get along. Those who succeed have another quality in common: emotional intelligence. In this readable introduction, Rob Yeung explains how to up your "EQ" - your emotional intelligence quotient - and to use it to get ahead at work. He encourages you to get to know, and control, your own emotions, to become self-directed, resilient and success oriented. Learn how to overcome setbacks and achieve success. "Interpersonal savvy" is what you need to influence and persuade other people, to understand what makes them tick, to get the best out of the people you get along well with, and get more out of those you fear you'll never manage more than an uneasy truce with. On a wider scale, what Yeung calls "organizational savvy" tells you how to translate this to a larger scale, to play the office politics game to your own best advantage. The tips in this book can set you on the road to greater happiness and success. A higher EQ is yours for the taking. Book jacket.