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Rethinking Public Service Delivery
John AlfordJanine O'Flynn
其他書名
Managing with External Providers
出版Bloomsbury Publishing, 2012-06-25
主題Political Science / Public Policy / GeneralPolitical Science / Public Affairs & Administration
ISBN11370072499781137007247
URLhttp://books.google.com.hk/books?id=1h9HEAAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award

Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.