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A Student-Supervisor Reflection on an Action Research Project on Immigrant Intercultural Development
註釋Action research (AR) is a methodology that intends to make a scholarly contribution while addressing organizational problems. In this project, we employed Canonical Action Research (CAR), a type of action research characterized by its inductive and iterative nature (multiple cycles of plan - action - evaluation - reflection) and collaboration between the researcher and an organization. While AR allows researchers to increase the impact of scholarly work, it comes with challenges as successive rounds of action, evaluation and reflection may highlight flaws in the research design and require changes in approach. Moreover, the dependence of the researcher on the partner organization for data access may result in delays and result in projects of practical value but limited scholarly contribution. In this case study, we - student and supervisor - reflect upon an AR project completed as a master thesis. The project was done in partnership with an organization interested in developing an intercultural training program for immigrant employees to facilitate their workplace inclusion. As we entered the field, we discovered that issues facing immigrant employees were unique, and a standard training program would not be helpful. We then developed an interventionist interview technique to help the organization understand the integration challenges facing immigrant employees while helping them cope with their problems. We discuss the importance of carefully scoping a project, developing a relationship of trust and collaboration with the organizational partner, and being flexible to pivot research plans as new information emerges in the field.