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Business Process Management and the Balanced Scorecard
Ralph F. Smith
其他書名
Using Processes as Strategic Drivers
出版John Wiley & Sons, 2010-06-03
主題Business & Economics / Decision-Making & Problem SolvingBusiness & Economics / GeneralBusiness & Economics / Management
ISBN04708931259780470893128
URLhttp://books.google.com.hk/books?id=2Xt8c_ow22wC&hl=&source=gbs_api
EBookSAMPLE
註釋Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.