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The Art of Japanese Management
註釋Monograph on the application and role of Japanese management techniques in management in the USA - describes the success of a large Japanese enterprise in applying innovative business organization structure, and effective management information system, and the use of divisional performance reviews (performance records), demonstrates the reliance of Japanese managers on implicit communication, coordinated intedependence and human relationships, and shows how American firms can make use of the Japanese approach for more productive management. References.