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Google圖書搜尋
The Relationship Between Trust and Inventory Replenishment in Supplier-Customer Dyad
Amin Kaboli
Naoufel Cheikhrouhou
Rémy Glardon
其他書名
An Experimental Study
出版
SSRN
, 2013
URL
http://books.google.com.hk/books?id=2kLazwEACAAJ&hl=&source=gbs_api
註釋
Trust has been identified as a significant role-playing factor, which guards supply chains against high inventories and poor customer services. Previous research addressed trust in supply chain mostly with the aid of surveys, interviews and field data analysis. Using an extended version of the Beer distribution Game, this paper examines the impact of trust on inventory replenishment indicators in dyadic supply chain. To measure trust, a trust measurement mechanism is proposed. This trust measurement mechanism is based on questionnaires to be filled at regular time intervals by suppliers and customers during the experiment. Correlation analysis is preformed to assess the relationship between trust and inventory replenishment indicators. Results show that trust in supplier is negatively associated with average order quantity and time between orders for customers. Surprisingly, no significant correlation is found between trust in customer and inventory replenishment indicators for suppliers. However, both trust types seem to play a role in the supplier-customer dyad dynamics.
