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Trust Matters
S. Bibb
J. Kourdi
其他書名
For Organisational and Personal Success
出版
Palgrave Macmillan UK
, 2004-01-01
主題
Business & Economics / Management
Business & Economics / Business Ethics
ISBN
1349516155
9781349516155
URL
http://books.google.com.hk/books?id=2lecDAEACAAJ&hl=&source=gbs_api
註釋
Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.