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出版Wayland, 1995
ISBN07502156159780750215619
URLhttp://books.google.com.hk/books?id=3Gd8GwAACAAJ&hl=&source=gbs_api
註釋Looks behind the scenes in a large hotel and explains the jobs done by the different people who work there including the manager, linkman, concierge, housekeeper, head waitress, head chef, sales manager: suggested level: primary, intermediate.