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Workplace Violence in New Zealand
Bevan Catley
Tim A. Bentley
Duncan Jackson
其他書名
Results from an Exploratory Survey
出版
SSRN
, 2011
URL
http://books.google.com.hk/books?id=3_LdzwEACAAJ&hl=&source=gbs_api
註釋
Workplace violence is a high profile problem internationally but has received little research attention in New Zealand. The aims of the study were to determine the level of reported workplace violence in a sample of New Zealand workplaces; to measure the degree of importance human resource professionals place on a range of risk factors for workplace violence; and to examine practices for managing workplace violence. Findings indicated that cases of workplace violence are concentrated in certain sectors, notably health, and that risk factors associated with external sources of violence, including patients, clients and members of the public, are most important to violence risk, although organisational level factors were also highly rated. A conceptual model for managing workplace violence is presented, and the issue of control of employee location at work is discussed as a specific concern for risk management.
