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Google圖書搜尋
Uncommon Service
Frances X. Frei
Frances Frei
Anne Morriss
其他書名
How to Win by Putting Customers at the Core of Your Business
出版
Harvard Business Press
, 2012
ISBN
1422133311
9781422133316
URL
http://books.google.com.hk/books?id=3il4BONy210C&hl=&source=gbs_api
EBook
SAMPLE
註釋
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.