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其他書名
Leadership for the Quality Transformation
出版ASQC Quality Press, 1993
主題Business & Economics / Quality ControlBusiness & Economics / Total Quality Management
ISBN08738918649780873891868
URLhttp://books.google.com.hk/books?id=4bQTAQAAMAAJ&hl=&source=gbs_api
註釋In this volume, Johnson explores the leadership role in the quality process and positions it as a key component of TQM. He reveals the differences between leadership and management and pinpoints the techniques needed to create a realistic, flexible quality environment.