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Google圖書搜尋
Capacity Management
Jenny Dugmore
出版
BSI British Standards Institution
, 2005
主題
Business & Economics / Management
Business & Economics / Industries / General
Computers / Hardware / General
Technology & Engineering / Electronics / General
ISBN
0580446417
9780580446412
URL
http://books.google.com.hk/books?id=4vRXjigyv1QC&hl=&source=gbs_api
EBook
SAMPLE
註釋
This book covers the requirements for the capacity management process in clause 6.5 of ISO/IEC 20000. It describes the capacity management process and its role as a link between business plans, workloads, capacity and performance. It also covers the planning required to ensure a service provider is able to deliver a service that allows the customer's business to operate effectively. The book describes capacity management for all types of resources within the scope of service management.