登入選單
返回Google圖書搜尋
其他書名
Basic Tools and Techniques
出版Pearson/Prentice Hall, 2007
主題Business & Economics / Quality ControlBusiness & Economics / Total Quality ManagementBusiness & Economics / LeadershipTechnology & Engineering / Food Science / General
ISBN01317168089780131716803
URLhttp://books.google.com.hk/books?id=4wNPAAAAMAAJ&hl=&source=gbs_api
註釋 With a focus on training, "Six Sigma: Concepts, Tools and Techniques" captures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioner's point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an excellent industry reference. KEY TOPICS: Focuses on key topics such as: *Leadership and Strategic Planning *Creating a Customer Focus, *Quality Function Deployment *Teams and Teamwork *DMAIC Problem-Solving *Measures and Metrics *Project Management *Statistical Methods *Control Charts *Design of Experiments *Reliability *Failure Modes and Effects Analysis *Lean Manufacturing. An excellent resource for anyone who is in business working with Six Sigma.