In recent years, Western bureaucracies have continued to expand, but are citizens better served? In this volume, sixteen contributors analyze the problems of government organization, both in individual cases and in a broader comparative context.

Contributors: Joel D. Aberbach; Peter Aucoin; Richard A. Chapman; Michael G. Hansen; Peter Hennessy; Brian W. Hogwood; Mohammad Mohabbat Kahn; Ulrich Klöti; Charles H. Levine; Johan P. Olsen; Bert A. Rockman; Richard Rose; Norman C. Thomas; John Warhurst; and the editors.