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The Five Pillars of TQM
Bill Creech
其他書名
How to Make Total Quality Management Work for You
出版Truman Talley Books/Dutton, 1994
主題Business & Economics / Management ScienceBusiness & Economics / MotivationalBusiness & Economics / Quality ControlBusiness & Economics / Total Quality Management
ISBN04522710299780452271029
URLhttp://books.google.com.hk/books?id=6Pu4rHLv1i8C&hl=&source=gbs_api
註釋One of the foremost educators of the Total Quality Management (TQM) technique looks at TQM's fundamental principles and their implementation, explaining how anyone can introduce the Five Pillars of TQM into every aspect of an organization. Filled with engaging and enlightening stories, the book explores 19 major companies which have achieved TQM success.