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Total Quality Management in Education
Edward Sallis
出版Routledge, 2014-08-07
主題Education / General
ISBN11357253579781135725358
URLhttp://books.google.com.hk/books?id=7gpIGHagzF0C&hl=&source=gbs_api
EBookSAMPLE
註釋This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.