註釋 The proliferation of new technologies has fostered alternatives in the world of work, one of the most significant of which is telecommuting. The popularity of telecommuting as a work option is expected to accelerate in the near future; therefore, it will become an increasingly important issue in the U.S. workplace. Yet, many managers and supervisors hesitate to embrace telecommuting, in part because they understand neither the best way to communicate with virtual employees nor the differences between virtual and face-to-face communication and, in part, because they wonder how they can control workers whom they cannot see. Trust, generally believed to arise from face-to-face interaction, plays a major role in effective management in the traditional workplace. The effective management of telecommuters, then, requires an understanding of the impact of trust in the manager-telecomnuter relationship, the impact of time spent working out of the office on this relationship, and the contribution of different modalities of communication in maintaining a high-trust relationship between manger and telecommuter. The purpose of this study was to investigate these crucial components of distance management. The data was derived from electronic surveys completed by 52 telecommuters and 33 distance managers. The data were analyzed using SPSS 11.0. Survey questions centered on the level of trust between telecommuters and managers, the quantity of communication between them, types of technology used by managers and telecommuters for communication, and frequency of feedback from managers. Overall, it was found that, although face-to-face communication remains important in building trust between manager and telecommuter, computer-mediated communication has evolved to an equivalent level of importance in the shaping of trust and sustaining quality leader-member exchanges (LMX) in the virtual workplace. This study provides significant empirical analysis of the implications of telecommuting and its effect on trust in the manager-telecommuter relationship. Further, it extends the theoretical basis of communication and media choice into the setting of the virtual workplace. This study is a step toward identifying the importance of continuing research that helps shed light on the complex nature of the virtual work environment.