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Aligning Business Processes and Information Systems
Robert Heinrich
其他書名
New Approaches to Continuous Quality Engineering
出版Springer, 2014-07-10
主題Computers / Software Development & Engineering / GeneralComputers / Networking / GeneralBusiness & Economics / Information ManagementComputers / Management Information SystemsBusiness & Economics / Operations ResearchComputers / Information TechnologyComputers / Networking / HardwareBusiness & Economics / Business MathematicsComputers / Desktop Applications / GeneralBusiness & Economics / Decision-Making & Problem Solving
ISBN36580651849783658065188
URLhttp://books.google.com.hk/books?id=80srBAAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems’ impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation is extended to operationalize the model. Simulation is a powerful means to predict the mutual quality impact, to compare design alternatives, and to verify them against requirements. The author describes two simulation approaches and discusses interesting insights on their application in practice.