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Workforce Planning for Water Utilities - Successful Recruiting, Training, and Retaining Operators and Engineers to Meet Future Challenges

Alan Manning

出版	AWWA Research Foundation, 2008
URL	http://books.google.com.hk/books?id=8WQDkAEACAAJ&hl=&source=gbs_api

註釋

The objectives of this project were to identify (1) future labor pools for engineer and operator positions; (2) utilities & rsquo; short and long term needs for operators and engineers; (3) & ldquo;attractors & rdquo; that will draw the younger generations to utilities as a highly desired place of employment; (4) recruiting, training, and retention methods that have elicited successful results in other industries and guidelines for applying those strategies in the utility industry; (5) recommendations for improvements in training and certification programs; and (6) elements of utility culture that will build an organization & rsquo;s reputation as an employer of choice to multiple generations of employees.