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Google圖書搜尋
Managing a Quality Service
Linda Nazarko
出版
Heinemann
, 2004
主題
Family & Relationships / Eldercare
Political Science / Public Policy / Social Services & Welfare
Social Science / Gerontology
Social Science / Social Work
ISBN
0435401270
9780435401276
URL
http://books.google.com.hk/books?id=8sa_9MEAiGIC&hl=&source=gbs_api
EBook
SAMPLE
註釋
Covers the knowledge and understanding required to deliver a quality service to the service user. This title provides the structure and processes required to achieve a positive report from the National Standards Commission.