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Export Quality Management
ITC.
International Trade Centre
其他書名
A Guide for Small and Medium-Sized Exporters - Second Edition
出版
International Trade Centre
, 2012
ISBN
9213614896
9789213614891
URL
http://books.google.com.hk/books?id=9cwEyAEACAAJ&hl=&source=gbs_api
註釋
Foreword -- Acknowledgements -- Note -- Introduction -- What is quality? -- Will a quality product or service cost more and what are the benefits of manufacturing quality products or providing quality service? -- What is quality management and what are its four components? -- How do quality control system activities relate to quality management? Should I start with a quality control system before setting up a quality management system? -- What is the quality management approach to managing the sustained success of an organization? -- What are national quality awards? Are they relevant for SMEs? -- What is the concept of 'triple role' in quality management? -- What are the 'Seven Tools of Quality Control' and how do they assist in solving quality-related problems? -- What is Six Sigma? -- What is Japanese 5S and what are its benefits? -- How can I motivate my subordinates to achieve quality? -- How do I keep abreast of developments related to quality? -- What is a standard? -- What are private standards and what is their impact on trade? -- Which standards are required to export food and agricultural products? -- Which standards are required to export textile products? -- Which standards are required by some purchasers to address social, environmental and ethical concerns? -- What is a technical regulation? -- What are sanitary and phytosanitary measures? -- What is the relationship between standards, technical regulations, and SPS measures? -- Are standards, technical regulations and SPS measures barriers to trade and how can these barriers be overcome? -- What is the difference between mandatory requirements and buyers' commercial requirements? -- Where can I find information on the technical requirements for export? -- How can I keep abreast of changes in technical requirements of interest to me? -- Can I influence the preparation of standards, technical regulations and SPS measures? -- What are RoHS regulations and what are their implications for the export trade? -- What are REACH regulations and what are their implications for the export trade? -- What are the packaging requirements for my products? -- Quality management systems -- Environmental management systems -- Food safety management systems -- Other management systems -- Implementing management systems -- Concept of conformity assessment -- Testing -- Inspection -- Certification -- What is metrology and why is it important in international trade? -- Is metrology essential for me and what should I observe? -- Which of my equipment should be calibrated and why? -- Where can I get my equipment calibrated and at what intervals? -- Who can advise on measurement problems? -- What is measurement traceability and measurement uncertainty? -- What should I do in regard to measurements if I want to be certified according to ISO/IEC 9001:2008? -- What are the requirements for the sale of pre-packed goods as regards weights and measures? -- What is the value of accreditation? -- What can be accredited? -- What is the difference between certification and accreditation? -- Does accreditation automatically lead to the recognition of my test reports and certification? -- What are mutual recognition agreements (MRAs)? How do they facilitate trade? -- What are the WTO Agreements on TBT and SPS and what are the main differences between these agreements? -- How can the business community benefit from the WTO Agreement on Technical Barriers to Trade? -- How can the business community benefit from the WTO Agreement on the Application of Sanitary and Phytosanitary Measures? -- How can a market access strategy be developed by using the WTO Agreement on SPS? -- ITC survey to update export quality management: An answer book for small and medium-sized exporters -- Useful websites