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Total Quality Management
Elizabeth Jimenez
出版
Elizabeth Jimenez
主題
Business & Economics / General
Business & Economics / Total Quality Management
URL
http://books.google.com.hk/books?id=9mz6EAAAQBAJ&hl=&source=gbs_api
EBook
SAMPLE
註釋
Total Quality Management (TQM) is a management philosophy and approach focused on improving the quality and performance of an organization by involving all employees in continuous improvement efforts. TQM emphasizes meeting customer needs and expectations, eliminating defects, reducing waste, and promoting a culture of excellence. It involves systematic processes, data-driven decision making, and employee empowerment to achieve long-term success and customer satisfaction. By integrating quality principles across all levels and functions, TQM aims to create an environment where everyone is committed to delivering exceptional products, services, and experiences.
