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其他書名
How to Achieve the Compensation You Deserve
出版AuthorHouse, 2004-09-08
主題Self-Help / General
ISBN14685166049781468516609
URLhttp://books.google.com.hk/books?id=9qkuzJZ3fg4C&hl=&source=gbs_api
註釋

The Dissatisfied Customer: How to Achieve the Compensation You Deserve is designed to offer strategies and guidance to dissatisfied customers who wish to seek compensation for their poor customer experiences.  Included in this book are various tactics and approaches that are aimed at tackling any given complaint a consumer may have about a company or service.  By utilizing these strategic approaches, the dissatisfied consumer can contact a company and successfully receive compensation for the poor service experience.  The content and wisdom displayed in this book are drawn from the extensive expertise of the authors, as they have spent ample years working in the realm of customer service.  This book will provide the reader with an effective, yet simple manual for seeking compensation for inferior customer experiences.