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Awakening Compassion at Work
Monica Worline
Jane E. Dutton
其他書名
The Quiet Power That Elevates People and Organizations
出版
Berrett-Koehler Publishers
, 2017-02-20
主題
Business & Economics / Workplace Culture
Business & Economics / Human Resources & Personnel Management
Business & Economics / Organizational Development
ISBN
1626564477
9781626564473
URL
http://books.google.com.hk/books?id=9s4bDQAAQBAJ&hl=&source=gbs_api
EBook
SAMPLE
註釋
Caring Is a Competitive Advantage
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”