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Communicating for Results
Cheryl HamiltonCordell Parker
其他書名
A Guide for Business and the Professions
出版Wadsworth/Thomson Learning, 2001
主題Business & Economics / Business Communication / GeneralBusiness & Economics / ManagementDrama / GeneralLanguage Arts & Disciplines / Speech & PronunciationPerforming Arts / Theater / GeneralSocial Science / Media Studies
ISBN053456223X9780534562236
URLhttp://books.google.com.hk/books?id=BOkJAQAAMAAJ&hl=&source=gbs_api
註釋This best-selling introduction to the basic concepts and techniques needed to communicate successfully in today's business world, is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full chapter coverage on language and delivery and full-chapter coverage on the use of visual aids.