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ITSM Iron Triangle
Daniel McLean
其他書名
Incidents, Changes and Problems
出版IT Governance Limited, 2012
主題Business & Economics / Project ManagementBusiness & Economics / Corporate GovernanceComputers / GeneralComputers / Reference
ISBN18492831769781849283175
URLhttp://books.google.com.hk/books?id=BPiSpwAACAAJ&hl=&source=gbs_api
註釋This innovative work of fiction demonstrates how ITIL(R) best practice can en-sure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organisation's needs.