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People Skills
註釋"People Skills is a clear and accessible guide to the basic knowledge and skills needed for effective practice in a wide range of occupations and professions that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers in such diverse fields as health, social welfare, criminal justice, personnel, counselling and advice work." "It is essential reading for everyone working, or training to work, with people and their problems."--BOOK JACKET.