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Assessing the Forest Service's Implementation of an Agency-wide Information System
Cathleen Stasz
Rand Corporation
其他書名
An Exploratory Study
出版
Rand
, 1986
URL
http://books.google.com.hk/books?id=CM7qAAAAMAAJ&hl=&source=gbs_api
註釋
This Note describes the implementation of a new agency-wide information system in the United States Forest Service (USFS) and explores the impact of the system on individuals and the organization by analyzing the contributions of three major factors--characteristics of the organization, characteristics of the technology, and characteristics of the implementation process. The study identifies the following effects of the new USFS information system: (1) clerical and computer staffs have been reduced, and information tasks redistributed across jobs; (2) the system has changed the performance of information tasks; (3) electronic mail has improved communication within and across organizational units; and (4) the top-down implementation process has produced varying local systems.
