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Total Quality Management Blueprint

Barrie G. DaleHeather Bunney

出版	Wiley, 1999-11-01
主題	Business & Economics / Quality Control
ISBN	06312166429780631216643
URL	http://books.google.com.hk/books?id=CNewGf__rLUC&hl=&source=gbs_api

註釋

This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.