登入選單

返回Google圖書搜尋

Managing Front Office Operations

Michael L. KasavanaRichard M. BrooksCharles E. Steadmon

出版	Educational Institute of the American Hotel & Motel Association, 1991
主題	Business & Economics / Industries / Hospitality, Travel & Tourism
ISBN	08661206109780866120616
URL	http://books.google.com.hk/books?id=Cq4cflb5q3UC&hl=&source=gbs_api

註釋

A textbook for students of hospitality. Explains such aspects as the nature of the lodging industry, hotel organization, front office operations and responsibilities, reservations, registration, accounting, check-out and settlement, the night audit, planning and evaluating operations, and managing revenue and human resources. No dates are noted for earlier editions. Annotation copyrighted by Book News, Inc., Portland, OR