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Google圖書搜尋
Customers as Substitutes for Leadership in Service Organizations
David Earl Bowen
其他書名
Their Role as Non-leader Sources of Guidance and Support
出版
Michigan State University. Department of Management
, 1983
URL
http://books.google.com.hk/books?id=DDJKHp5FUN4C&hl=&source=gbs_api