登入選單

返回Google圖書搜尋

Total Quality Management in Action

Howard S. GitlowShelly J. Gitlow

出版	PTR Prentice Hall, 1994
主題	Business & Economics / Quality ControlBusiness & Economics / Total Quality ManagementBusiness & Economics / Production & Operations Management
ISBN	01313860349780131386037
URL	http://books.google.com.hk/books?id=DHJHoxfEhe8C&hl=&source=gbs_api

註釋

Quality Management is coming of age in the United States. It's time to put theory into practice. The most frequently asked questions about "Total Quality Management" are: "How do we start?" and "How do we do it?" Now, from the authors of the best-selling The Deming Guide to Quality and Competitive Position comes Total Quality Management in Action. This timely volume presents an integrated approach that explains the theory while providing a step-by-step method for putting it into practice. The Gitlows' model is based on W. Edwards Deming's theoretical "System of Profound Knowledge" and the empirical "Total Quality Control" of the Japanese.