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Benchmarking Australia

Johanna Macneil

出版	Longman Business & Professional, 1994
主題	Business & Economics / GeneralBusiness & Economics / Management
ISBN	05828047289780582804722
URL	http://books.google.com.hk/books?id=DpNaAAAAYAAJ&hl=&source=gbs_api

註釋

Guide to benchmarking, a tool that businesses use to locate practices that will improve performance. Designed for managers responsible for initiating change in their organisations. Covers the origins of benchmarking, its use overseas and its emergence in Australia. Discusses topics such as how to prepare and plan for benchmarking, information-gathering methods and data interpretation and gap analysis. Includes an index. Also available in paperback.