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Quality Is Personal
Harry Roberts
其他書名
A Foundation For Total Quality Management
出版Simon and Schuster, 2010-05-11
主題Business & Economics / GeneralBusiness & Economics / Time ManagementBusiness & Economics / Personal Success
ISBN14391185239781439118528
URLhttp://books.google.com.hk/books?id=Dqb1HUsOKYsC&hl=&source=gbs_api
EBookSAMPLE
註釋In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.