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Having a Calling and a Crafting Job
註釋The case of Candice Billups, hospital custodian, is designed to enrich conversation and analysis of core topics in organizational behavior or management courses. Some possible uses of the case include: 1. An analysis of job design and its link to employee motivation 2. An analysis of job crafting, focusing on how employees craft their work and what difference it makes for them and their organizations 3. An analysis and discussion of work orientation and what it means for employees to see their work as a calling 4. A discussion and analysis of the meaning of work and why it matters 5. An analysis of job attitudes and why they matter 6. An analysis of emotions at work, focusing on employee emotions on the job and how employees can attempt to positively influence the emotions of others