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Innovations and Good Practices in Single-window Service
Stephen Bent
Kenneth Kernaghan
D. Brian Marson
出版
Canadian Centre for Management Development
, 1999
主題
Political Science / Public Affairs & Administration
Political Science / Public Policy / Social Services & Welfare
ISBN
066227654X
9780662276548
URL
http://books.google.com.hk/books?id=EQTZAAAACAAJ&hl=&source=gbs_api
註釋
The purpose of this study is to assist those who wish to learn more about single-window service at all three levels of government. The introduction provides a definition of single-window service delivery and discusses its purposes, variations in its structure across Canada, and common challenges and useful lessons arising from the case studies that form the rest of the report. These case studies of single-window service initiatives include information on the background & characteristics of the initiative, issues encountered, success factors and pitfalls, evaluation & accountability, and future steps. Contact names, addresses, and phone numbers are included for those wanting further information.
