登入選單
返回Google圖書搜尋
Workplace Violence in Services Sectors and Measures to Combat this Phenomenon
International Labour Office
出版International Labour Organization, 2004
主題Business & Economics / Workplace Harassment & DiscriminationTechnology & Engineering / Industrial Health & Safety
ISBN922115288X9789221152880
URLhttp://books.google.com.hk/books?id=ElxZi0VXvWQC&hl=&source=gbs_api
EBookSAMPLE
註釋Violence at work is a threat to productivity and decent work and many workers in both public and private services may be exposed to violence as part of their daily jobs. This ILO code of practice responds to the needs of millions of workers affected by violence in services sectors in industrialized and developing countries. It is targeted at the services sectors, since workers in this sector often face violence because of the public nature of their work. The code provides general guidance to develop practical responses to violence at work, to promote dialogue, consultation and negotiation among governments, employers and workers, and to draft national laws, policies and programmes of action.