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Driving Networked Service Productivity
Christofer F. Daiberl
出版Springer Nature, 2020-03-02
主題Computers / GeneralComputers / Computer Science
ISBN36582958059783658295806
URLhttp://books.google.com.hk/books?id=FxHUDwAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.