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The New Operational Culture
Beatriz Munoz-SecaJosep Riverola
其他書名
The Case of the Theatre Industry
出版Palgrave Macmillan, 2009-01-15
主題Business & Economics / GeneralBusiness & Economics / Business Communication / GeneralBusiness & Economics / Decision-Making & Problem SolvingBusiness & Economics / ManagementBusiness & Economics / Operations ResearchBusiness & Economics / Public RelationsBusiness & Economics / Strategic PlanningBusiness & Economics / Economics / GeneralBusiness & Economics / Organizational BehaviorBusiness & Economics / Production & Operations ManagementMusic / EthnicMusic / Genres & Styles / Opera
ISBN02302209679780230220966
URLhttp://books.google.com.hk/books?id=HA0JAQAAMAAJ&hl=&source=gbs_api
註釋We are on the threshold of a new revolution in company Operations Management. The 20th century was the century of workforce, but the 21st century protagonist is brain power. Managing this brain power demands a dramatic paradigm shift. In the face of this challenge, the authors turned to the world of theatre, searching for inspirations and examples to show the way, and in Madrid's Teatro Real they found a management style very much in tune with the new times. This is a must read for managers who want their operations to be effective and their people to take great care of their commitments (clients in particular); to enthuse daily over a job well done and to find satisfaction in shared success. It provides a fascinating journey through the concepts of the new operational culture and is indispensable for attaining a world-class competitive advantage.